Support

Frequently asked questions

Everything you need to know about the product and billing.
Is it really free?
Yes, if your team is small, then AcademyKit is free for you for a lifetime. You may download and use it within your premises with your own resources.
How many users can the free version accommodate?
Currently, the free version can support up to 20 users. If you require the involvement of more people, you'll need to upgrade your plan.
How is data security and privacy ensured within AcademyKit LMS?
AcademyKit takes data security and privacy seriously. The platform implements industry-standard security measures to protect user data and ensure privacy. This includes encryption of sensitive information, secure data storage practices, regular system updates to address vulnerabilities, and compliance with relevant data protection regulations.
What kind of support does AcademyKit LMS offer?
AcademyKit LMS provides comprehensive support resources, including documentation, tutorials, and customer support channels such as email and phone. Our team is dedicated to ensuring that you have the assistance you need to maximize the benefits of our platform.
How does billing work?
Our billing operates on an annual basis, with additional charges for optional services such as deployment assistance, and customization. For detailed pricing information, please visit our prices page.
Can you provide technical support?
Yes, if you need any assistance installing our software, we can help. Please contact us at hello@academykit.co
Can I customize AcademyKit to fit my branding?
Yes, AcademyKit offers extensive customization options, allowing you to personalize the platform to align with your organization's branding and unique requirements. From logo integration to color schemes, you can create a cohesive learning environment that reflects your brand identity.
Is AcademyKit suitable for my organization?
AcademyKit caters to a diverse range of users, including educational institutions, corporations, individual educators, and trainers. Whether you're managing a large-scale training program or a single course, AcademyKit offers the flexibility and scalability to meet your organization's needs.
How easy is it to set up AcademyKit on My server?
Setting up AcademyKit LMS is straightforward and intuitive, with step-by-step instructions provided in our documentation. You can simply download and deploy on your server. Our support team is also available to assist you with any questions or issues you may encounter during the setup process.
What kind of analytics and reporting does AcademyKit provide?
AcademyKit LMS offers robust analytics and reporting tools, allowing you to track learner progress, course engagement, and performance metrics. Customizable dashboards and detailed reports provide valuable insights to inform decision-making and optimize learning outcomes.

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